What are your business hours for religious holidays such as Diwali and Eid?
During these special times of year we usually have extended business hours. Please call in store to find out exactly which days and what times we are open until. Our store number is (09) 629 3333.
I have some old pieces of broken and unwanted jewellery, do you accept trade-ins?
Yes, we buy all old gold jewellery. Please just remember to bring in a valid ID such as your passport or driver’s license.
Do you do nose and ear piercing?
Yes we do. We have been piercing for over 20 years and can provide a safe environment where your family, friends and even you can feel comfortable.
What other services in regards to jewellery do you provide?
Although we are competitive leaders in 22kt and diamond jewellery. We provide services such as jewellery repairing, jewellery alterations and even prepare jewellery evaluations and estimate after loss certificates for insurance purposes.
How long does your jewellery repairing service take?
We aim to have your jewellery back with you as soon as possible in the highest possible standard. However as each item and service is unique it can depend on your requests. We highly recommend you bring in your goods to one of our stores so one of our friendly staff members can provide assistance to you.
One of my friends has recently purchased an item I like, do you have more of this available in store?
Unfortunately we strive to keep all our products as unique as possible and do not repeat items often. It is best to visit us in store in regards to this matter so we can help provide solutions. We cannot guarantee an exact copy as each piece of Indian and diamond jewellery is unique.
I am looking to purchase a gift and am unsure of sizing and whether my partner would like the gift. What can you do to help?
We have a large variety of jewellery and watches that can help make your choice easy. However if you are unsure on your purchase, you can check with one of our friendly staff on a time frame in which the jewellery can be exchanged. We also provide gift cards that you can place an amount of your choosing from.
I am unavailable to visit your store during the week as I am working, are you open in the weekends?
Yes, we are open seven days.
Apart from cash and eftpos what other payments methods do you accept?
We accept cash, eftpos, credit cards, que card, online bank deposits and even have layby options.